Politique d'expédition

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Items offered on our website are only available for delivery to addresses in Belgium, France, Luxembourg, and Germany. 

Delivery Location

Items offered on our website are available for delivery to street addresses only. We do not ship to P.O. Boxes.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at contact@clomaes.com
Questions

If you have any questions about the delivery and shipment or your order, please contact us at contact@clomaes.com