FAQs
1. How do I place an order?
Ordering from Clomaes is simple! Just browse our collection, select your desired item, and add it to your cart. Follow the checkout process to provide shipping details and make payment securely.
Ordering from Clomaes is simple! Just browse our collection, select your desired item, and add it to your cart. Follow the checkout process to provide shipping details and make payment securely.
2. What is the expected delivery time ?
The delivery delay for our vases can take up to 7 to 10 business days. This is because each vase is meticulously handcrafted, ensuring the highest quality and uniqueness in every piece. We appreciate your patience as we create these beautiful creations for you.
The delivery delay for our vases can take up to 7 to 10 business days. This is because each vase is meticulously handcrafted, ensuring the highest quality and uniqueness in every piece. We appreciate your patience as we create these beautiful creations for you.
3. What forms of payment do you accept?
We accept Bancontatc, major credit cards (Visa, Mastercard, American Express), Apple Pay, Klarna and PayPal for a hassle-free shopping experience.
4. Can I track my order?
Absolutely! Once your order is processed and shipped, you will receive a tracking number via email. You can use this to monitor your package's journey to your doorstep.
5. Do you offer international shipping?
Yes, we offer international shipping to a wide range of destinations. Please note that shipping times and costs may vary depending on your location.
6. What's the return policy?
We want you to be thrilled with your Clomaes purchase. If you're not satisfied, you can initiate a return within 30 days of receiving your order. Please review our Return Policy for detailed instructions.
7. Are your products eco-friendly?
Yes! Our 3D printed items are crafted with eco-friendly materials (plant-based PLA plastic, derived from cornstarch and recycled plastics) aligning with our commitment to sustainability and responsible manufacturing.
8. Will you be adding more items to your collection?
Absolutely! Our collection is a canvas that's always evolving. Keep an eye on our website for exciting new additions that'll elevate your decor game.
9. How can I contact customer support?
We're here to help! Reach out to our friendly customer support team by sending an email to contact@clomaes.com, and we'll get back to you as soon as possible.
10. Do you offer bulk or custom orders?
Yes, we do! For bulk or custom orders, please contact us at contact@clomaes.com. We'd be delighted to discuss your specific needs and create something special for you.
Got more questions? We're just an email away. Explore Clomaes and let your imagination flourish! 🌟🎨